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Advice & Information - Over 1/2 Million in benefits claimed for local residents

So far this year we have helped maximise local residents income through welfare benefit support, assessments and appeals. over 1/2 Million.

We are help for you!!!!!!

Over 600 items of clothing and school uniform has been provided to over 125 children ensuring that no one faces the stigma of not having uniform for school. This amazing project provided by our staff and volunteers could not have been achieved without the support of our amazing partners and funders!

​Our Information & Advice Services  are free, confidential & impartial.Clients access our services ​via drop in sessions, appointments, telephone, email at the main centre is based in Croxteth. Our advisors are trained by the Community Money Advice Services. We can support you will debt/welfare benefit support and universal credit. We are very busy at the moment, so please give yourself plenty of time when requesting support with personal independent form filling 0151 476 0523


We are currently operating telephone, email services in line with other advice service providers. Other providers: 

Our advisers are working from home and are in the office by appointment only on a Monday & Tuesday you can contact 
Leah -    07458300139

Kathryn - 07436077627  


0151 476 0523

Advice Support

We are supporting many people with completion of Personal Independent Payment documentation, appeals and advice.

Welfare benefits advice
Debt advice
Housing advice
Consumer advice
Health and care advice

Assistance with form filling (manual and online) and basic IT skills
Signpost and refer clients to other agencies where appropriate

Volunteer Opportunities

Food Support & Pantry

Our food poverty service is based at the advice centre. We offer emergency food and a chance to join our food pantry

​0151 476 0523

We are here to help! come in and talk to us in confidence. We can ensure that you get the right advice and support. Our staff are all trained by the money advice service. Check out their very useful website.